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Matrix Hosting:  FAQ - Domain Name

How do I pay ?
Can I purchase more than 1 domain name ?
What support do I get ?
How do I upgrade to full website hosting ?
How can you offer this as such low prices ?
I have forgotten my password, what can I do ?
If I cancel say at 6 months, do I get a refund ?
I have a question that's not here, can you help ?

Q: How do I pay ?

A: Payments are made online via our secure ordering page. We accept all major credit / debit cards. You will be billed at the domain package fees. top



Q: Can I purchase more than 1 domain name ?

A: Certainly. Simply order as many as you like, there is no limit. top


Q: What support do I get ?

A: All our customers receive unlimited support 24/7. top



Q: How do I upgrade to full website hosting ?

A: Simply order a new hosting account from us stating you domain name account number. top


Q: How can you offer this as such low prices ?

A: Simple. We purchase our domain names direct and in bulk and we don't over charge our customers. top



Q: I have forgotten my password, what can I do ?

A: Simply contact us and we'll ask a few security questions and then re-issue your details to you. top



Q: If I cancel say at 6 months, do I get a refund ?

A: You may cancel at anytime, however domain name fees are non refundable. top



Q: I have a question that's not here, can you help ?

A: Please contact us and one of our friendly support team will be delighted to help. top

 

 

About Matrix Hosting 

Matrix Hosting http://www.mbssb.com, established since 2000, provide exceptional value web hosting, domain registration, website design and programming services for small and medium size companies. 

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